Heartbeat vs. Thinkific

January 23, 2026

TL;DR

Heartbeat and Thinkific both serve creators, educators, and entrepreneurs, but they take fundamentally different approaches. Heartbeat is an all-in-one community platform built to empower anyone to create thriving communities and businesses, leveraging advanced automation, AI, and seamless member experiences. Thinkific is a top-tier online course platform with some community features but focuses primarily on course delivery. For those seeking deep community engagement, flexible monetization, and automation, Heartbeat stands out as the platform that puts the human in control while providing powerful tools for growth.

Community platform landscape

The world of creator platforms has expanded rapidly, with users demanding more than just course hosting. Today’s creators want to build engaged communities, offer events, manage memberships, and monetize their expertise—all from a single, branded hub. Heartbeat and Thinkific both aim to serve this market, but their philosophies and strengths diverge.

Heartbeat positions itself as the only community platform on a mission to empower anyone to create and scale a community business. Its focus is on integrating conversations, courses, events, payments, and AI-driven workflows so creators can automate the repetitive and focus on real human connection. Thinkific, meanwhile, is a leader in online course creation, offering robust tools for building and selling courses. While Thinkific has expanded into community features, it remains course-centric and lacks the deep engagement and automation capabilities of platforms purpose-built for community.

Feature comparison

FeatureHeartbeatThinkific Basic Plan
Unlimited courses
Unlimited digital downloads
Chats, events, and voice rooms
Manage paid memberships
Run paid affiliate programs
Automated workflows
Community spacesUnlimitedLimited
Custom payment pages
Native AI features✓ (course builder only)
In-app upsells & cross-sells
Flexible event management
Transaction feesStarter: 3%
Growth: 2%
0%
Cost$49 per month$49 per month

Pricing breakdown

Heartbeat’s pricing is designed for transparency and growth. The Starter plan is $49 per month and includes unlimited courses, digital downloads, chats, events, paid memberships, affiliate programs, automated workflows, and more. The Growth plan unlocks advanced features and priority support. Transaction fees are 3% on the Starter plan and 2% on Growth. Heartbeat also offers a 14-day free trial for new users.

Thinkific’s Basic plan is also $49 per month and includes unlimited courses and students, a drag-and-drop course builder, and email support. However, core community features, memberships, and advanced automation are only available on higher-tier plans. Thinkific does not charge transaction fees on course sales, but its community feature is limited in comparison to dedicated platforms. Higher-tier plans unlock more admin accounts, advanced analytics, and bulk enrollments, but at a significantly higher cost.

Platform deep dive

Heartbeat

Heartbeat is built from the ground up to be the home for modern communities and community-driven businesses. It brings together discussions, courses, events, paid memberships, and content libraries under one roof, all managed from a single dashboard. Its automation engine lets creators set up workflows that trigger based on member actions, such as sending onboarding sequences, reminders, or rewards. Heartbeat’s AI sidekick, Pulse, helps automate repetitive tasks and surface insights, so creators can focus on building relationships and delivering value.

The platform’s community features include always-on voice and video rooms, flexible event management, and robust chat channels. Monetization is seamless, with tools for premium-only channels, custom payment pages, in-platform upsells, and a built-in affiliate program. Heartbeat’s knowledge base supports rich content with Notion-style editing, document access controls, and universal search. The platform is praised for its intuitive design, fast onboarding, and responsive support team. Heartbeat’s public roadmap and active community ensure that user feedback directly shapes the product’s evolution.

Heartbeat stands out for its deeply integrated automations, AI-powered workflows, and focus on empowering creators to build authentic, scalable communities with minimal friction.

Thinkific

Thinkific is a market leader in online course creation, trusted by thousands of educators and entrepreneurs. Its strengths lie in its drag-and-drop course builder, multimedia lesson support, quizzes, assignments, and built-in video hosting. Thinkific’s AI course builder helps speed up course creation, and its app store allows for further customization with third-party integrations.

The platform does offer community spaces, but these are limited compared to dedicated community platforms. Thinkific’s community tools allow for basic group discussions and student engagement, but lack the depth of engagement, automation, and real-time interaction found in Heartbeat. Monetization tools are focused on course sales, with support for bundles, memberships, and payment plans on higher tiers.

While Thinkific is praised for its ease of use and robust course delivery, users often cite limitations in community features, design customization, and automation. Support is generally responsive, but advanced analytics, integrations, and bulk management require higher-tier plans. Thinkific is ideal for creators whose primary focus is delivering courses, but it is less suited for those seeking to build an engaged, interactive community.

When to choose Heartbeat over Thinkific

  • You want to build a vibrant, engaged community—not just deliver courses.
  • You need advanced automation or AI-powered workflows to save time and scale engagement.
  • You value seamless integration of courses, events, payments, and community under one brand.
  • You want always-on chat, events, and voice rooms to foster real-time connection.
  • You need unlimited community spaces, flexible segmentation, and robust member management.
  • You want to monetize with memberships, paid events, and affiliate programs from a single dashboard.
  • You seek a transparent, evolving roadmap and responsive support team.
  • You want to keep transaction fees predictable as you scale.

Bottom line

Thinkific is a powerful online course platform with some community capabilities, making it a great choice for educators focused on structured course delivery. Heartbeat, however, is the platform for those who want to build something bigger—a thriving community business that combines courses, events, content, and engagement in one place. With advanced automation, AI-powered workflows, and a mission to keep creators in control, Heartbeat delivers unmatched value, flexibility, and human-centric innovation. For most creators and entrepreneurs looking to build and grow a modern community, Heartbeat is the clear choice.

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